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Into the light: effects of the presence of cleaning staff on customer experience
Keywords
train operators
Health & Well-Being
customer satisfaction
schoonmaak
Tourism, Leisure and Hospitality Management
gastvrijheid
cleaning staff
klanttevredenheid
treinreizigers
Transportation
Themes
Economie & Management
Bouw & Logistiek
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DOI
https://doi.org/10.1108/F-10-2017-0105
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