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Rapportage project Vernieuwing Medezeggenschap

Rapportage project Vernieuwing Medezeggenschap

Advisering van het midden- en kleinbedrijf. Wie wil voelen zal niet luisteren.

This relationship between external knowledge providers, e.g. consultants and academic institutions, and small and medium enterprises (SMEs) is a difficult one. SME entrepreneurs think external advice is expensive, not required and/or not useful. In this paper these arguments are explored against the specific characteristics of SMEs. The argument of price probably tells more about the consultants inability to quantify the returns on their advice than about the cost of their services. Support policies enable free consults for SMEs on numerous topics, but the use of these facilities is relatively low. The suggestion that SME entrepreneurs do not need external knowledge is contradicted by their own assessment of their qualities. Typically the entrepreneurs lack expertise in supporting business functions like HR, IT, Finance and Legal. In SMEs these blank spots are not compensated by specialist staff members because the of the scale of the organization. The argument that the advice of an external consultant is generally not useful raises the question whether the insights gained in several business sciences only apply to large companies. This seems unlikely. Given the characteristics of SMEs the difference is probably more the context in which the insights are applied than the content of the insights itself. From the analysis of the characteristics of SMEs the dominant influence of the person of the owner/director, together with the absence of specialist staff, appeared as two of the most significant differences between SMEs and large companies. Given the personal profiles of these owners/directors as studied by Blom (Blom, 2001), the external knowledge providers should realize the three ways in consulting. The first way is the way of thinking. For this way it was stated already that the content of business sciences is not likely to differ for SMEs. The second way, the way of working, represents for the way information is gathered and the entrepreneur and his staff is involved in the process of developing the advice. In this way the consultant should allow for interaction and should make it fun for the participants. In this aspect, the process approach of consulting shows promising. The third way, the way of communicating, represents the way the knowledge is transferred from the advisor to the entrepreneur. In this way it is crucial to acknowledge the different personal profiles of SME entrepreneurs and consultants and to adjust the communication accordingly. Taking the three ways into account, the conclusion could be that the transfer of knowledge should be more the sharing of experiences. The Chair of Management Consulting will adjust her activities to explore this insight further.

Advisering van het midden- en kleinbedrijf. Wie wil voelen zal niet luisteren.

This relationship between external knowledge providers, e.g. consultants and academic institutions, and small and medium enterprises (SMEs) is a difficult one. SME entrepreneurs think external advice is expensive, not required and/or not useful. In this paper these arguments are explored against the specific characteristics of SMEs. The argument of price probably tells more about the consultants’ inability to quantify the returns on their advice than about the cost of their services. Support policies enable free consults for SMEs on numerous topics, but the use of these facilities is relatively low. The suggestion that SME entrepreneurs do not need external knowledge is contradicted by their own assessment of their qualities. Typically the entrepreneurs lack expertise in supporting business functions like HR, IT, Finance and Legal. In SMEs these ‘blank spots’ are not compensated by specialist staff members because the of the scale of the organization. The argument that the advice of an external consultant is generally not useful raises the question whether the insights gained in several business sciences only apply to large companies. This seems unlikely. Given the characteristics of SMEs the difference is probably more the context in which the insights are applied than the content of the insights itself. From the analysis of the characteristics of SMEs the dominant influence of the person of the owner/director, together with the absence of specialist staff, appeared as two of the most significant differences between SMEs and large companies. Given the personal profiles of these owners/directors as studied by Blom (Blom, 2001), the external knowledge providers should realize the ‘three ways’ in consulting. The first ‘way’ is the way of thinking. For this way it was stated already that the content of business sciences is not likely to differ for SMEs. The second ‘way’, the way of working, represents for the way information is gathered and the entrepreneur and his staff is involved in the process of developing the advice. In this ‘way’ the consultant should allow for interaction and should make it fun for the participants. In this aspect, the process approach of consulting shows promising. The third ‘way’, the way of communicating, represents the way the knowledge is transferred from the advisor to the entrepreneur. In this ‘way’ it is crucial to acknowledge the different personal profiles of SME entrepreneurs and consultants and to adjust the communication accordingly. Taking the ‘three ways’ into account, the conclusion could be that the transfer of knowledge should be more the ‘sharing of experiences’. The Chair of Management Consulting will adjust her activities to explore this insight further.

Onderzoeksrapportage impact Dutch Grand Prix Zandvoort 2023

Gemeente Zandvoort en de organisatie van de Dutch Grand Prix (DGP) hebben Breda University of Applied Sciences (BUas) gevraagd om de economische, sociale en maatschappelijke impact van het evenement Dutch Grand Prix 2023 en haar side events (onder de noemer Zandvoort Racefestival) te onderzoeken.Het onderzoek is uitgevoerd middels online en/of face-to-face afgenomen gestructureerde vragenlijsten onder 726 bezoekers van het circuit, 286 bezoekers aan het dorp Zandvoort, 108 ondernemers van Zandvoort en 3418 bewoners van Zandvoort (736), Bloemendaal (37), Haarlem (2322), Haarlemmermeer (162), Heemstede (59) en Noordwijk (102). Daarnaast is aanvullende informatie opgevraagd bij de organisatie van de Dutch Grand Prix, Stichting Zandvoort Beyond, Zandvoort Marketing en Gemeente Zandvoort.Voor het berekenen van de economische impact is gebruik gemaakt van de richtlijnen zoals deze opgesteld zijn door de Werkgroep Evaluatie Sportevenementen (WESP). Er is inzicht verkregen in de additionele bestedingen van DGP-bezoekers en de DGP-organisatie.In de berekening van economische impact is niet gecorrigeerd voor verdringingseffecten. Sponsoractivaties (zoals afhuur van gelegenheden in Zandvoort, inhuur personeel, verzorgen eten en drinken voor genodigden) zijn niet in kaart gebracht. Bestedingen van bezoekers die niet het circuit maar wel het dorp hebben bezocht tijdens het raceweekend zijn eveneens niet meegenomen in de berekening van de economische impact. Het winstcijfer van de DGP-organisatie wordt niet gedeeld en is ook niet meegenomen in de berekening van de economische impact.

Onderzoeksrapportage impact Dutch Grand Prix Zandvoort 2023

Gemeente Zandvoort en de organisatie van de Dutch Grand Prix (DGP) hebben Breda University of Applied Sciences (BUas) gevraagd om de economische, sociale en maatschappelijke impact van het evenement Dutch Grand Prix 2023 en haar side events (onder de noemer Zandvoort Racefestival) te onderzoeken.Het onderzoek is uitgevoerd middels online en/of face-to-face afgenomen gestructureerde vragenlijsten onder 726 bezoekers van het circuit, 286 bezoekers aan het dorp Zandvoort, 108 ondernemers van Zandvoort en 3418 bewoners van Zandvoort (736), Bloemendaal (37), Haarlem (2322), Haarlemmermeer (162), Heemstede (59) en Noordwijk (102). Daarnaast is aanvullende informatie opgevraagd bij de organisatie van de Dutch Grand Prix, Stichting Zandvoort Beyond, Zandvoort Marketing en Gemeente Zandvoort.Voor het berekenen van de economische impact is gebruik gemaakt van de richtlijnen zoals deze opgesteld zijn door de Werkgroep Evaluatie Sportevenementen (WESP). Er is inzicht verkregen in de additionele bestedingen van DGP-bezoekers en de DGP-organisatie.In de berekening van economische impact is niet gecorrigeerd voor verdringingseffecten. Sponsoractivaties (zoals afhuur van gelegenheden in Zandvoort, inhuur personeel, verzorgen eten en drinken voor genodigden) zijn niet in kaart gebracht. Bestedingen van bezoekers die niet het circuit maar wel het dorp hebben bezocht tijdens het raceweekend zijn eveneens niet meegenomen in de berekening van de economische impact. Het winstcijfer van de DGP-organisatie wordt niet gedeeld en is ook niet meegenomen in de berekening van de economische impact.