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The purpose of this study was to analyse knowledge management research trends to understand the development of the field using a combination of scientometric, bibliometric, and visualisation techniques, subsequently developing a normative framework of knowledge management from the results.282 articles between the years 2010–2015 were retrieved, analysed, and visualised to produce the state of knowledge management during the selected timeframe. The results of this study provide a visualisation of the current research trends to understand the development of the knowledge management discipline. There are signals that the literature about knowledge management is progressing towards academic maturity. This study is one of the first studies to combine bibliometric and scientometric methods to assess productivity along with visualisation, and subsequently provide a knowledge management framework drawing from the results of these methods.
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Lemma. This article argues that for Knowledge Management it is not important how knowledge is defined but how it is conceptualized.
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This paper explores the drivers behind a recent “urban turn” of planned knowledge locations in Europe. While acknowledging a general tendency towards more urbanity, we argue that a dense and diverse urban environment is not equally relevant for all types of knowledge-based activities because of nuanced workers’ preferences and innovation modes.
Client: Foundation Innovation Alliance (SIA - Stichting Innovatie Alliantie) with funding from the ministry of Education, Culture and Science (OCW) Funder: RAAK (Regional Attention and Action for Knowledge circulation) The RAAK scheme is managed by the Foundation Innovation Alliance (SIA - Stichting Innovatie Alliantie) with funding from the ministry of Education, Culture and Science (OCW). Early 2013 the Centre for Sustainable Tourism and Transport started work on the RAAK-MKB project ‘Carbon management for tour operators’ (CARMATOP). Besides NHTV, eleven Dutch SME tour operators, ANVR, HZ University of Applied Sciences, Climate Neutral Group and ECEAT initially joined this 2-year project. The consortium was later extended with IT-partner iBuildings and five more tour operators. The project goal of CARMATOP was to develop and test new knowledge about the measurement of tour package carbon footprints and translate this into a simple application which allows tour operators to integrate carbon management into their daily operations. By doing this Dutch tour operators are international frontrunners.Why address the carbon footprint of tour packages?Global tourism contribution to man-made CO2 emissions is around 5%, and all scenarios point towards rapid growth of tourism emissions, whereas a reverse development is required in order to prevent climate change exceeding ‘acceptable’ boundaries. Tour packages have a high long-haul and aviation content, and the increase of this type of travel is a major factor in tourism emission growth. Dutch tour operators recognise their responsibility, and feel the need to engage in carbon management.What is Carbon management?Carbon management is the strategic management of emissions in one’s business. This is becoming more important for businesses, also in tourism, because of several economical, societal and political developments. For tour operators some of the most important factors asking for action are increasing energy costs, international aviation policy, pressure from society to become greener, increasing demand for green trips, and the wish to obtain a green image and become a frontrunner among consumers and colleagues in doing so.NetworkProject management was in the hands of the Centre for Sustainable Tourism and Transport (CSTT) of NHTV Breda University of Applied Sciences. CSTT has 10 years’ experience in measuring tourism emissions and developing strategies to mitigate emissions, and enjoys an international reputation in this field. The ICT Associate Professorship of HZ University of Applied Sciences has longstanding expertise in linking varying databases of different organisations. Its key role in CARMATOP was to create the semantic wiki for the carbon calculator, which links touroperator input with all necessary databases on carbon emissions. Web developer ibuildings created the Graphical User Interface; the front end of the semantic wiki. ANVR, the Dutch Association of Travel Agents and Tour operators, represents 180 tour operators and 1500 retail agencies in the Netherlands, and requires all its members to meet a minimum of sustainable practices through a number of criteria. ANVR’s role was in dissemination, networking and ensuring CARMATOP products will last. Climate Neutral Group’s experience with sustainable entrepreneurship and knowledge about carbon footprint (mitigation), and ECEAT’s broad sustainable tourism network, provided further essential inputs for CARMATOP. Finally, most of the eleven tour operators are sustainable tourism frontrunners in the Netherlands, and are the driving forces behind this project.
Collaborative networks for sustainability are emerging rapidly to address urgent societal challenges. By bringing together organizations with different knowledge bases, resources and capabilities, collaborative networks enhance information exchange, knowledge sharing and learning opportunities to address these complex problems that cannot be solved by organizations individually. Nowhere is this more apparent than in the apparel sector, where examples of collaborative networks for sustainability are plenty, for example Sustainable Apparel Coalition, Zero Discharge Hazardous Chemicals, and the Fair Wear Foundation. Companies like C&A and H&M but also smaller players join these networks to take their social responsibility. Collaborative networks are unlike traditional forms of organizations; they are loosely structured collectives of different, often competing organizations, with dynamic membership and usually lack legal status. However, they do not emerge or organize on their own; they need network orchestrators who manage the network in terms of activities and participants. But network orchestrators face many challenges. They have to balance the interests of diverse companies and deal with tensions that often arise between them, like sharing their innovative knowledge. Orchestrators also have to “sell” the value of the network to potential new participants, who make decisions about which networks to join based on the benefits they expect to get from participating. Network orchestrators often do not know the best way to maintain engagement, commitment and enthusiasm or how to ensure knowledge and resource sharing, especially when competitors are involved. Furthermore, collaborative networks receive funding from grants or subsidies, creating financial uncertainty about its continuity. Raising financing from the private sector is difficult and network orchestrators compete more and more for resources. When networks dissolve or dysfunction (due to a lack of value creation and capture for participants, a lack of financing or a non-functioning business model), the collective value that has been created and accrued over time may be lost. This is problematic given that industrial transformations towards sustainability take many years and durable organizational forms are required to ensure ongoing support for this change. Network orchestration is a new profession. There are no guidelines, handbooks or good practices for how to perform this role, nor is there professional education or a professional association that represents network orchestrators. This is urgently needed as network orchestrators struggle with their role in governing networks so that they create and capture value for participants and ultimately ensure better network performance and survival. This project aims to foster the professionalization of the network orchestrator role by: (a) generating knowledge, developing and testing collaborative network governance models, facilitation tools and collaborative business modeling tools to enable network orchestrators to improve the performance of collaborative networks in terms of collective value creation (network level) and private value capture (network participant level) (b) organizing platform activities for network orchestrators to exchange ideas, best practices and learn from each other, thereby facilitating the formation of a professional identity, standards and community of network orchestrators.
The population in rural areas in the northern provinces are aging in a much higher pace than in other parts of the Netherlands. Many young and higher educated citizens move out of these provinces. Quality of life in rural villages decreases likewise and the inhabitants that stay behind are more vulnerable, with lower income and educational levels. Recent decentralization policies put a larger burden on local constituencies to guarantee the quality of the living environment but a lot of them lack sufficient knowledge and capacity to tackle this complex issue.The initiators of this application have joined their knowledge and experience to put together a consortium with the aim to support these smaller constituencies in rural areas in the three northern provinces with a new and innovative methodology: the GO! approach. This approach was developed in the neigborhoods of Utrecht municipality and will be used for the first time in rural communities with a comparable size .This approach consists of the following steps:• First to identify possibilities to create a healthier living environment by analyzing available data on pollution, spatial layout and social cohesion.• To discuss the result of this analysis with local citizens and other local stakeholders in order to link the data with local experiences• To prioritize into major themes as a result of the combination of all this available information.• To link these major themes to combinations effective measures available from RIVM and international databases.• To present these combinations to the local government, their citizens and other local stakeholders in order to let them choose for an effective approach and inplemant it together in order to create a local healthier living environment.The GO! approach will provide local citizens and professionals with the necessary tools and knowledge to work jointly and effectively to realize a healthier living environment. The project partners that jointly started the consortium will put in effort during this first year to build and formalize the consortium and to make arrangements with several constituencies in the three northers provinces to formulate their own specific knowledge agenda as a basis for concrete project proposals in the second stage to be implemented with the support of the formalized consortium.