Parental support is vital for the well-being and resilience of children with a refugee background as they navigate resettlement. However, providing such parental support is challenging for parents facing significant life changes due to involuntary migration and are unfamiliar with their new society. This study distinguishes between emotional and informational support, focusing on whether parents prioritize informational parental support–involving advice or exchanging information–and examines its determinants. We applied a multiple linear regression model on a data set with 254 recently-arrived refugee parents of 10- to 16-year-olds. Results indicate that informational support is predicted by both the parent's educational level as well as their Dutch language proficiency. We conclude that enhancing language proficiency is crucial to empower parents in offering more informational support to their children, aiding their understanding of the new society.
LINK
In this study, we propose and test a chain of effects from website content, through informational and transactional success to overall website success and company performance. This framework enables us to determine the relative importance of the informational and transaction-related website functions for website success, and to show how website functions, through a number of intermediate performance measures, contribute to the financial performance of a company. The results are based on an empirical study of 380 companies across a wide range of industries. We find that both the informational and the transaction-related website functions have a significant positive impact on website success, but that the impact of the informational function is considerably larger. Our results show that firms can improve website performance through providing relevant website functions throughout the entire customer purchase process. An important result of our study concerns the mediating role of customer performance: customer performance in terms of e.g., customer satisfaction and retention, is a necessary condition for website success to result in financial performance. The chain of effects shows that firms profit from websites that are designed to meet customer needs and wants.
MULTIFILE
The consequences of head and neck cancer (HNC) treatment have great impact on patients' lives. Despite the importance of preparing patients for the period after discharge, patients frequently experience a lack of information. Aims of the study were to develop a nurse-led educational intervention to provide information during a discharge interview and to investigate the effects of the intervention on informational needs and satisfaction with information in HNC patients.
