Service of SURF
© 2025 SURF
High actual turnover rates in Dutch travel industry in combination with demographic changes in the workforce, may have consequences for economic sustainability for Dutch travel companies. A previous study has shown significant differences in the psychological contract of generations in the workplace in travel industry. This study was aimed at providing insights for creating generation-sensitive HR management. The research design included a qualitative in-depth study exploring meanings, beliefs and experiences of HR managers with three generations in the workplace. These HR managers experience differences in attitudes, values and expectations of generations and find the lower commitment and higher turnover intention of Generation Y especially problematic. Managing three generations essentially entails a differentiated style of management, taking into account generational differences.
MULTIFILE
Female entrepreneurship is still a limited phenomenon in European countries and its promotion ranks high on the EU policy agenda. Various frameworks have been offered to explain the main structural differences in entrepreneurship between men and women, emphasizing a variety of underlying factors. With a novel approach, this paper argues that due to a process of generation renewal the numerical difference between male and female entrepreneurship will diminish. Generation replacement is seen by sociologists and other social scientists as the motor behind cultural renewal. Our core interest in this paper in developing such a dynamic interpretation within the European context is the role of different generations (Silent Generation, Babyboomers, Generation X, Millennials). Younger cohorts of females are hypothesized to be more pro entrepreneurship and pro self-employment both in terms of attitudes, intentions, and behaviors, compared to older cohorts. They are furthermore assumed to converge with their male generation members in this regard. This paper empirically tests these two hypotheses by analyzing multi cross-sectional European data from the Eurobarometer over a span of thirty-five years (1980-2015). Results show that this generational approach sheds new light on explaining trends in female entrepreneurship. We find evidence of an increased growth in female entrepreneurship that can be attributed to generation replacement. This rise in total female entrepreneurship is characterized by diversity among European countries in the study. Positive attitudes toward entrepreneurship are essential to considering future self-employment. Education is a key factor. Female entrepreneurship, it is predicted, will become more prominent in Europe.
This paper investigates generational differences in the relations between psychological contract fulfillment and work attitudes. Data were collected from a sample of 909 employees in the Dutch service sector. Structural equation modeling analyses were used to test the moderating effects of generational differences on the influence of psychological contract fulfillment on affective commitment and turnover intention. The relationship between psychological contract fulfillment and these work outcomes was moderated by generational differences. Furthermore, results indicate that different generations respond differently to different aspects of psychological contract fulfillment, such as career development, job content, organizational policies, social atmosphere and rewards. The study provides evidence that generational differences impact the reciprocal relationship between employer and employee. Results from this study suggest that Baby Boomers and Generation X may be more motivated by social atmosphere, whereas Generation Y may be more motivated by job content and career development. Fair organizational policies are particularly motivating to Generation X, and providing rewards, though more important to Generation Y, seem mostly unrelated to work outcomes. This article is the first to study the moderation of generational differences in the relationships between psychological contract fulfillment and work outcomes.
LINK