Search results

Data protection in the design process of eHealth: the Dutch contact tracing app CoronaMelder as an example

LBC-BUAS Onderoeksresultaten (Fieldlab Evenementen)

Research project Fieldlab Evenementen phase II

Virusvrij(er) winkelen door nieuwe technologie

Winkeliers kijken na een loodzware periode van lockdowns reikhalzend uit naar de volledige opening van hun deuren. Zowel voor de winkelier als de consument is het van groot belang dat er ‘corona-proof’ kan worden gewinkeld. Het afgelopen jaar hebben winkeliers al diverse maatregelen genomen om een omgeving te creëren waarin klanten veilig kunnen winkelen. Ook technologische toepassingen worden veelvuldig ingezet in winkels om de kans op coronabesmetting te minimaliseren. Denk hierbij aan stoplichtfuncties, schoonmaakrobots en apps. Maar hoe kijkt de consument eigenlijk tegen deze technologieën aan? En welke technologieën ziet men meer zitten en welke minder? Om dit te onderzoeken, hebben wij een vragenlijst voorgelegd aan een representatieve steekproef van ruim 2000 consumenten.

New approaches for participation in digital society in distant times of COVID-19

The COVID-19 pandemic has changed many aspects of people’s lives, and seems to have affected people’s wellbeing and relation to technology now, and in the future. Not only has it changed people’s lives and the way citizens live, work, exercise, craft and stay connected, the pandemic has also altered the way Human Computer Interaction (HCI) professionals can engage in face-to-face interactions and consequently participatory, human-centered design and research. Limitations in being close to others and having physical, visible and shared interactions pose a challenge as these aspects are typically considered critical for the accomplishment of a transparent, attractive and critical understanding of technology and respective civic and digital engagement for wellbeing. Consequently, the risk now observed is that citizens in the new ‘normal’ digital society, particularly vulnerable groups, are beingeven less connected, supported or heard. Drawing from a study with an expert panel of 20 selected HCI related professionals in The Netherlands that participated on-line (through focus groups, questionnaires and/or interviews) discussing co-creation for wellbeing in times of COVID-19 (N=20), and civic values for conditional data sharing (N=11), this paper presents issues encountered and potential new approaches to overcome participatory challenges in the ‘new’ digital society. This study further draws on project reporting and a ‘one week in the life of’ study in times of COVID-19 with a physical toolkit for remote data collection that was used with older adults (65+, N=13) and evaluated with professionals (N=6). Drawing on such projects and professional experiences, the paper discusses some opportunities of participatory approaches for the new ‘distant’ normal.

Brusselse regels ontstaan vaak elders

We klagen graag over ambtelijke bemoeizucht maar burgers staan vaak zelf aan de basis van bizarre regels.