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ClimateCafé:

ClimateCafé is a multi-, trans-, interdisciplinary and international event of several days in which young professionals, stakeholders and scientist come together to collect data and design (potential) solutions for climate change adaptation in rural or urban areas. ClimateCafé mainly aims to enhance resilience and reduce vulnerability of communities by sharing knowledge, raising awareness and building capacity. ClimateCafé addresses global issues, such as climate change and sustainable development, on a local scale. In a ClimateCafé, context specific challenges, related to climate change and sustainable development, are proposed by local stakeholders and often relate to a specific problem area. Over the past decade, more than 28 ClimateCafés have been organised around the globe, including the Netherlands-Rotterdam, Sweden-Malmö, the Philippines-Manila, and Peru-Pirua. Since the first edition in Thailand (2012), ClimateCafé evolved in content and adopted a ‘learning by doing’ paradigm. Our results indicate ClimateCafé fosters integrated thinking across disciplines, cultures and knowledge sectors while reducing uncertainties affiliated with climate change adaptation. This is demonstrated by participants of previous ClimateCafés having various backgrounds including: law, civil engineering, water management, art, urban planning and environmental engineering. Furthermore, co-production is composed through workshops facilitated by stakeholders of the, so called, quadruple helix including academia, government, civic society and industry. Workshops make use of scientifically embedded methods, always related to the contextual challenge. For example, urban heat stress is measured by sensors on a bike and collecting urban green with online platform ClimateScan, community perceptions are collected through interviews, water quality is measured with the use of drones and perceptions and responsibilities of institutional actors are identified by interviews and field visits. Additionally, data is processed and design workshops facilitate integrated design of potential solutions which is disseminated through participants presenting their findings at conferences. Although ClimateCafé is resource intensive, requires active participation of stakeholders and currently mainly attracts students of affiliated universities, we argue this multi-, inter-, transdisciplinary and international knowledge exchange methodology fosters the innovation that is dearly needed to address global sustainability challenges and climate change adaptation.

Information management in supply chain partnering

From the article: "Abstract Maintenance processes of Dutch housing associations are often still organized in a traditional manner. Contracts are based on lowest price instead of ‘best quality for lowest price’ considering users’ demands. Dutch housing associations acknowledge the need to improve their maintenance processes in order to lower maintenance cost, but are not sure how. In this research, this problem is addressed by investigating different supply chain partnering principles and the role of information management. The main question is “How can the organisation of maintenance processes of Dutch housing associations, in different supply chain partnering principles and the related information management, be improved?” The answer is sought through case study research."

Grounding Interventions that Facilitate Internal Processes of Communities of Practice

Communities of Practice (CoPs) are social learning systems that can be, to a certain extent, designed. Wenger (1998) proposes the following paradox; “ no community can fully design the learning of another, but at the same time, no community can fully design its own learning” (p:234). My interpretation of Wenger’s statement is that learning environments such as CoPs need to be facilitated in their learning processes, but not their specific design. Approaching CoPs this way allows for the design of interventions that facilitate learning processes within a CoP rather than regulate them. However, empirical studies on facilitating internal processes of CoPs are sparse – most work is anecdotal. This means that one needs to look to other fields for guidance in order to discover how to facilitate CoPs in their learning. This paper describes part of a larger research project that asks the question whether communities of practice can be instituted in higher professional educational organizations as an effective method to facilitate participant learning (professional development) and stimulate new knowledge creation in the service of the organization. Using a more pragmatic approach to cultivating CoPs (Ropes, 2007) opens the possibility to use different theoretical perspectives in order to find and ground interventions that can facilitate learning in CoPs and which are typically used in organizational development trajectories based on learning (de Caluwe & Vermaak, 2002). In this paper I look at how theories of human resource development, workplace learning and social constructivism conceptualize learning and what type of environments promote this. I then map out community of practice theory along these fields in order to come to a synthesized conceptual framework, which I will use to help understand what specific interventions can be used for designing CoPs. Finally I propose several interventions based on the work done here. The main question I consider here can be formulated as follows; ‘what insight can Human Resource Development theories, Workplace Learning theories and Social Constructivist learning theory give in order to design interventions that facilitate internal processes of communities of practice?’

All for one and one for all [Abstract]

The role of networks in business model innovation

Stakeholders and in particular customers are an important source for business model innovation. Especially for sustainable business models, stakeholder integration may radically change the business logic and help to revise the business model. In this process cognition plays a central role, challenging basic assumptions and changing the dominant logic. In this paper we explore how interactions with the network contribute to making a cognitive shift in development of a sustainable business model. We build on three cases and closely look at the commercialisation stage in which a change of cognition and redesign of the business model take place. Our findings show that network interaction changes the dominant logic in business model innovation in two ways: by triggering a cognitive shift and by contributing to business model redesign. Our main contribution is the conceptualization of three interrelated shaping processes: market approach shaping, product/service offering shaping and credibility shaping. They provide a fine-grained perspective on value creation through collaborative networks and add to the business model literature by providing a framework to study the role of networks and cognition in business model innovation. For practitioners the shaping processes may support business model redesign and building relationships to advance commercialisation of sustainability-oriented innovations.

Work Processes and Building Reconstruction at Elderly Care

A Dutch healthcare organisation modernizes its real estate portfolio to meet today’s requirements and acquired an office building for conversion into a nursing home for elderly with dementia. The purpose of the research has been to study the design principles for elderly with dementia, for innovative and smart application in work processes and the acquired building.Methods – Using multiple-method qualitative research design, bachelor thesis students of a university of applied sciences explored the reconstruction of the acquired building and related healthcare processes. Results – Application of design principles for the elderly with dementia were studied, among which were interior design, catering process, and connection with the neighbourhood. Feasible interior ideas were elaborated, intentions for change in the catering process were confirmed by stakeholders, and an action plan for neighbourhood connections was delivered. Elements are being used for a final design. Implementation has to be checked with close scrutiny.Originality – The application of design principles for elderly with dementia (design, favourable state, beautiful moments) together with changes in work processes of health care employees aiming at patient-centred care is a new combination. Practical or social implications – When a healthcare organisation chooses a new care concept, not only the surroundings change. Also, the processes around people and the way we take care of them change. In many ways a new concept can only succeed when the employees and the way they work change as well.