Het doel van dit project is om een adequate aanpak te ontwikkelen voor dit bewonersproces waarmee positieve bewonerservaringen worden gerealiseerd en de kans op ‘nul op de meter’ zo groot mogelijk wordt. Hierbij gaat het om het traject van planvorming tot ingebruikname. De aanpak leidt ertoe dat bewoners op een efficiënte en effectieve manier voorbereid worden op het wonen in een NoM-woning en na de renovatie zoveel mogelijk ‘nul op de meter’ realiseren.Om positieve bewonerservaringen te creëren is het van belang dat de beloofde energieprestatie bij Nul op de Meter-woningen gerealiseerd wordt. In de praktijk blijkt nul op de meter lang niet altijd ‘nul’ te zijn doordat bewoners hun gedrag niet aanpassen op de energiezuinige woning. Woningcorporaties constateren dat het huidige bewonersproces zeer tijdrovend is, waarbij onvoldoende duidelijk is hoe de bewonersparticipatie het beste vormgegeven kan worden. De praktijkvraag luidt: Hoe kunnen bewoners op een goede manier worden voorbereid op en begeleid in het wonen in een energiezuinige NoM-woning?
There is an urgent need for energy renovation of the existing building stock, in order to reach the climate goals, set in Paris in 2016. To reach climate targets, it is important to considerably lower energy demand as well as switch to fossil-free heating systems. Unfortunately, renovation rates across the EU remain at a low level of 1% per year. Deep renovation, which lowers energy use with 60% or more, accounts only for 0,2% of renovations. The heating transition thus progresses much more slowly than the electricity transition. We draw on the framework of technological innovation systems, which allows comparison of different transitions. In the literature, it is argued that the configurational nature of the renovation system is one of the main reasons for the slow heating transition. The renovation system is context-bound and consists of many actors both on the demand-side and the supply-side, which leads to a fragmented market. For increasing the speed of the heating transition, it is deemed important to counter this fragmentation. We carried out a review of reports and publications of EU-funded projects on energy renovation. In many projects fragmentation in the building sector was identified as one of the main obstacles. We analyzed the deliverables of these energy renovation projects to find tried and tested solutions. One of these is the so-called one-stop-shop, which promises to improve the organization of the supply side, while also providing an appropriate and affordable solution to the customer. In the discussion we argue that the energy renovation system could be improved by increasing collaboration on the supply side and at the same time simplifying the renovation process for customers. A promising tool to make this happen is the one-stop-shop.
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One of the most complex and urgent challenges in the energy transition is the large‐scale refurbishment of the existing housing stock in the built environment. In order to comply with the goals of the Paris convention, the aim is to live “energy‐neutral,’’ that is, a dwelling should produce as much sustainable energy as it consumes on a yearly basis. This means that millions of existing houses need to undergo a radical energy retrofit. In the next 30 years, all dwellings should be upgraded to nearly zero‐energy buildings, which is a challenge to accomplish for a reasonable price. Across the EU, many projects have developed successful approaches to the improvement of building technologies and processes, as well a better involvement of citizens. It is important to compare and contrast such approaches and disseminate lessons learned.In practice, it is crucial to raise the level of participation of inhabitants in neighborhood renovation activities. Therefore,the central question of this issue is: How can we increase the involvement of tenants and homeowners into this radicalenergy renovation?
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