The Internet is changing the way we organise work. It is shifting the requirement for what we call
the ‘schedule push’ and the hierarchical organisation that it implies, and therefore it is removing
the type of control that is conventionally used to match resources to tasks, and customer demand
to supplies and services. Organisational hierarchies have become too expensive to sustain, and in
many cases their style of coordination is simply no longer necessary. The cost complexity of the
industrial complex starts to outweigh the benefits and the Internet is making it redundant.
