Zoekresultaten

Valuing the client or the property?

This thesis provides an examination of judgement autonomy of Dutch commercial real estate valuers in relation to client orientation. The valuation of commercial real estate such as offices or retail properties requires in-depth analysis due to its uniqueness by location, building type and usage details. Essentially, a register-valuer is qualified and instructed to assess a property value to one’s best cognitive effort and inform others of this outcome by means of a valuation report. In the Netherlands, concerns over independence risks and client-related judgement risks of valuers have been raised by regulative authorities as the Dutch Central Bank (DNB) and the Dutch Authority for the Financial Markets (AFM). A significant part of these concerns followed the 2008 financial crisis, which appeared to be at least partially driven by unreliable and incomparable valuations of Dutch commercial real estate (AFM, 2014; DNB, 2012; 2015). Among other things, these concerns led to the instigation of the Nederlands Register Vastgoed Taxateurs (NRVT) in 2015. NRVT is a new Dutch central register of valuation practitioners set up in order to improve self-regulation, quality control and compliance of valuation practitioners. Currently, the chamber for commercial real estate valuation holds about 2,000 commercial valuation registrations (NRVT, 2020). The introduction of NRVT, and other measures taken, reflect an instrumental view towards enhancing professionalism of Dutch valuers. This view is based on a systematic orientation to professional conduct in which good practice is primarily objectively determined (Van Ewijk, 2019). However, Wassink and Bakker (2016) point out that individuals make personal choices in order to deal with work complexity. Insight into and reflection on individual choices is part of what is referred to as normative aspects of professionalisation: what norms prevail in individual judgement and decision-making and why (Van Ewijk, 2019). In this regard, insight into judgement reasoning of valuation practitioners may contribute to normative levels of professional development of valuers. The need for such is expressed through community concerns over how individual judgement autonomy may become subdued due to instrumental-driven developments taking place in the sector. The combination of authoritative concerns over professional quality in the Netherlands and lack of (scientific) insight on how client influence affects judgement in valuation practice poses a problem: How may practitioners address client-related judgement bias risks and improve valuation accuracy from this viewpoint, if little is known on how such risks may occur in daily practice? The seemingly scarce scientific insights available in this regard in the Netherlands may also prevent educational programs to adequately address valuer independence and objectivity risks in relevant training programs. In order to address this knowledge gap, the present PhD research examines the following research problem: 169 Summary “How does client orientation affect professional judgement autonomy of commercial real estate valuers in the Netherlands?” The term ‘client orientation’ should be broadly interpreted and may refer to valuers’ perception, understanding and meaning given to alleged, actual or anticipated client-related aspects. Information on such client aspects is not required for the performance of valuation instructions. It should also be noted that this research examines the context of how client orientation may affect valuer judgement reasoning patterns during work practice, yet not its effect in terms of decision on final value opinion.

Zelfregulering geschikt voor fintechs die midden- en kleinbedrijf financieren

Fintechs worden steeds belangrijker voor de financiering vanhet midden- en kleinbedrijf. Naast nieuwe kansen brengen hunnieuwe verdienmodellen ook nieuwe risico’s met zich mee. Hoekunnen toezichthouders hier verstandig mee omgaan?IN HET KORT●Al te snel ingrijpen smoort innovatie, maar laisser-faire kan viaincidenten het vertrouwen in de financiële sector schaden.●Toezichthouders en de Stichting MKB Financiering kiezen nugelukkig voor intensieve monitoring samen met zelfregulering.

Towards Responsible Rebellion

In the Netherlands, there is an increasing need for collective forms of housing for older people. Such housing bridges the gap between the extremes of living in an institutionalised setting and remaining in their own house. The demand is related to the closure of many residential care homes and the need for social engagement with other residents. This study focuses on housing initiatives that offer innovative and alternative forms of independent living, which deviate from mainstream housing arrangements. It draws on recent literature on healthcare ‘rebels’ and further develops the concept of ‘rebellion’ in the context of housing. The main research question is how founders dealt with challenges of establishing and governing ‘rebellious’ innovative living arrangements for older people in the highly regulated context of housing and care in the Netherlands. Qualitative in-depth interviews with 17 founders (social entrepreneurs, directors and supervisory board members) were conducted. Founders encountered various obstacles that are often related to governmental and sectoral rules and regulations. Their stories demonstrate the opportunities and constraints of innovative entrepreneurship at the intersection of housing and care. The study concludes with the notion of ‘responsible rebellion’ and practical lessons about dealing with rules and regulations and creating supportive contexts. Original article at MDPI; DOI: https://doi.org/10.3390/ijerph17176235 And atachment "Supplementary Materials" (This article belongs to the Special Issue Feature Papers "Age-Friendly Cities & Communities: State of the Art and Future Perspectives")

Gezamenlijke reflectie op de werkalliantie in het reclasseringstoezicht

De complexe dynamiek tussen toezichthouders en cliënten in de reclassering wordt aangeduid met de term werkalliantie in gedwongen kader. De term werkalliantie staat voor de manier waarop een professional en een cliënt zich naar elkaar gedragen en samenwerken bij een tijdelijke, doelgerichte interactie binnen een juridisch verplichtend kader voor de cliënt. De kwaliteit van de werkalliantie wordt in meerdere studies van invloed geacht op voorkomen van uitval en daarmee medebepalend geacht voor het bereiken van het doel van een reclasseringstoezicht. In de hier gepresenteerde studie is een methode onderzocht die bedoeld is de kwaliteit van de werkalliantie te vergroten. Deze methode draait om gezamenlijke reflectie tussen toezichthouder en cliënt.

Zicht op het doel: wendbaar vooruit

Toezien in de zorg. De macht van angsten en de kracht van vertrouwen

We zijn boos over wat de zorg kost, over wat de zorg presteert en over het bestuur van de zorg. De boosheid hierover gaan we te lijf met meer regels en meer toezicht — een garantie op nog meer ergernis. Om de agressie jegens cliënten, verzorgers, managers, toezichthouders en overheid te laten verdwijnen, moeten we de ouderdom weer gaan zien als een voortzetting van het leven met andere middelen. Han Noten: ‘De scheiding in ons denken tussen “zelf leven” en “verzorgd worden” moet veel minder strikt worden dan zij nu is.’