Recent economic crises, environmental problems and social challenges have urged us to drastically change our consumption and production patterns and transform organisations to contribute to socio-technical transitions that positively impact these challenges. Therefore, sustainable development and the transition towards a circular economy are gaining increased attention from academics and are being widely adopted by national and local governments, companies and other organisations and institutions. Since the implementation of more sustainable solutions lags behind expectations and technological possibilities, scholars and practitioners are increasingly seeing sustainable business model innovation as the key pathway to show the value potential of new sustainable technology and stress the importance of integrating the interests of multiple stakeholders and their economic, environmental and social value goals in the business model’s development. However, there is limited research that elucidates which stakeholders are actively involved, how they interact and what the effect is on the collaborative business modelling process for sustainability. This thesis addresses this research gap by building on the notion of business models as boundary-spanning activity-systems and studies stakeholder interaction from the level of a focal firm, as well as from the level of cross-sector actors collaborating in innovation ecosystems. Through four independent studies, three empirical studies and a design science study, this thesis aims to provide a better understanding of how stakeholder interaction affects collaborative business modelling for sustainability.The first study (Chapter 2) took a process perspective on interaction with network ties from the perspective of a focal firm. Based on two case studies of SMEs successfully introducing sustainable technology in the market, value shaping was identified as the operative mechanism describing the relation between networking and business modelling, from ideation to growth of the business. A stage model with five successive forms of value shaping describes how, in each stage, interaction with network ties help firms to clarify the types of economic, environmental and social value that a sustainable technology can deliver and who possible beneficiaries are. In return, changes in the business model clarify what other network ties are needed, demonstrating how the boundary-spanning function of business models spurs firms to expand and strengthen the value network.The second study (Chapter 3) focused on the commercialisation stage, in which a cognitive change in the manager’s mind was found during the development of a sustainable business model. Based on three empirical cases of business model innovations for sustainability, the study explored how stakeholder interaction may trigger and support managerial cognitive change and hence business model innovation. The findings suggest that the influence of stakeholders on the manager’s understanding of the business runs via three interrelated shaping processes: market approach shaping, product and/or service offering shaping and credibility shaping. In these shaping processes, new or latent stakeholders are found to have a bigger impact than existing ones. A research agenda is presented to further unravel the role of stakeholders affecting managerial cognition around business model innovation for sustainability.The third study (Chapter 4) examined innovation ecosystems’ processes of developing a collaborative business model for sustainability. Based on a study of four sustainably innovative cross-sector collaborations, this chapter studied how innovation ecosystems resolve the tensions that emerge from the collaborating actors’ divergent goals and interests. This study finds that innovation ecosystems engage in a process of valuing value that helps the actors to manage the tensions and find a balance of environmental, social and economic value creation and capture that satisfies all involved actors. The findings reveal that valuing value occurs in two different patterns – collective orchestration and continuous search – that open up a research agenda that can shed further light on the conditions that need to be in place in order for an innovation ecosystem to develop effective sustainable business models. The final study (Chapter 5) used a design science approach, developing a tool for innovation ecosystems’ actors to manage the degree to which stakeholders are involved throughout the process of collaborative business modelling for sustainability. The resulting ‘degree of engagement diagram’ and accompanying stepwise approach makes it possible to identify stakeholders from six cross-sector stakeholder groups that represent economic, social and environmental aspects of sustainable value and visualise their roles. By discriminating between four concentric and permeable circles of engagement, the tool integrates different degrees of involvement of stakeholders and enables users of the DoE diagram to accommodate changes that may occur in the evolving business model and its context. The tool enables innovation ecosystems’ actors to keep the collaboration manageable during the development of a joint and viable sustainable business model. Overall, this thesis extends the understanding of the dynamics of collaborative business modelling for sustainability and the role of stakeholder interaction therein. The research makes three key contributions to the sustainable business model innovation literature. First, it extends the literature by exploring the interplay between stakeholder interaction and business modelling over time. It establishes that stakeholder interaction and business modelling have a reciprocal relationship and contributes with two frameworks – value shaping and valuing value – that explain this reciprocal relationship for firms and innovation ecosystems. Second, the thesis unravels the micro-processes and mechanisms that elucidate how stakeholder interaction actually influences the direction into which the sustainable business model develops. Third, this thesis enriches the scholarly understanding of stakeholder interaction by identifying the main contributors to business model innovation for sustainability, by differentiating between stakeholders and their roles and by providing a tool that accommodates this. The research contributes to practice by offering practitioners useful insights on how they can increase, improve and effectuate stakeholder interaction in order to develop viable business models for sustainability and hence contribute to the desired socio-technical transitions.
Business model innovations emerge over time and are influenced by managerial interaction with stakeholders. Especially with regard to business model innovation for sustainability, manager-stakeholder interaction can radically change a company’s business model and underlying logic. However, the majority of the literature shows how manager–stakeholder interaction may limit business model innovation when stakeholders reinforce existing managerial cognitions. In this chapter we study how stakeholders can also stimulate business model innovation by affecting managerial cognitive change. Through three case studies, we find that this can occur through three shaping processes: market approach shaping, product/service offering shaping, and credibility shaping. We also find that the impact of new or latent stakeholders is greater than that of existing stakeholders. We end the chapter by sketching a research agenda to further unravel the role of stakeholders affecting managerial cognition around business model innovation for sustainability.
Purpose: To facilitate the design of viable business models by proposing a novel business model design framework for viability. Design: A design science research method is adopted to develop a business model design framework for viability. The business model design framework for viability is demonstrated by using it to design a business model for an energy enterprise. The aforementioned framework is validated in theory by using expert opinion. Findings: It is difficult to design viable business models because of the changing market conditions, and competing interests of stakeholders in a business ecosystem setting. Although the literature on business models provides guidance on designing viable business models, the languages (business model ontologies) used to design business models largely ignore such guidelines. Therefore, we propose a business model design framework for viability to overcome the identified shortcomings. The theoretical validation of the business model design framework for viability indicates that it is able to successfully bridge the identified shortcomings, and it is able to facilitate the design of viable business models. Moreover, the validation of the framework in practice is currently underway. Originality / value: Several business model ontologies are used to conceptualise and evaluate business models. However, their rote application will not lead to viable business models, because they largely ignore vital design elements, such as design principles, configuration techniques, business rules, design choices, and assumptions. Therefore, we propose and validate a novel business model design framework for viability that overcomes the aforementioned shortcomings.
In order to achieve much-needed transitions in energy and health, systemic changes are required that are firmly based on the principles of regard for others and community values, while at the same time operating in market conditions. Social entrepreneurship and community entrepreneurship (SCE) hold the promise to catalyze such transitions, as they combine bottom-up social initiatives with a focus on financially viable business models. SCE requires a facilitating ecosystem in order to be able to fully realize its potential. As yet it is unclear in which way the entrepreneurial ecosystem for social and community entrepreneurship facilitates or hinders the flourishing and scaling of such entrepreneurship. It is also unclear how exactly entrepreneurs and stakeholders influence their ecosystem to become more facilitative. This research programme addresses these questions. Conceptually it integrates entrepreneurial ecosystem frameworks with upcoming theories on civic wealth creation, collaborative governance, participative learning and collective action frameworks.This multidisciplinary research project capitalizes on a unique consortium: the Dutch City Deal ‘Impact Ondernemen’. In this collaborative research, we enhance and expand current data collection efforts and adopt a living-lab setting centered on nine local and regional cases for collaborative learning through experimenting with innovative financial and business models. We develop meaningful, participatory design and evaluation methods and state-of-the-art digital tools to increase the effectiveness of impact measurement and management. Educational modules for professionals are developed to boost the abovementioned transition. The project’s learnings on mechanisms and processes can easily be adapted and translated to a broad range of impact areas.
The valorization of biowaste, by exploiting side stream compounds as feedstock for the sustainable production of bio-based materials, is a key step towards a more circular economy. In this regard, chitin is as an abundant resource which is accessible as a waste compound of the seafood industry. From a commercial perspective, chitin is chemically converted into chitosan, which has multiple industrial applications. Although the potential of chitin has long been established, the majority of seafood waste containing chitin is still left unused. In addition, current processes which convert chitin into chitosan are sub-optimal and have a significant impact on the environment. As a result, there is a need for the development of innovative methods producing bio-based products from chitin. This project wants to contribute to these challenges by performing a feasibility study which demonstrates the microbial bioconversion of chitin to polyhydroxyalkanoates (PHAs). Specifically, the consortium will attempt to cultivate and engineer a recently discovered bacterium Chi5, so that it becomes able to directly produce PHAs from chitin present in solid shrimp shell waste. If successful, this project will provide a proof-of-concept for a versatile microbial production platform which can contribute to: i) the valorization of biowaste from the seafood industry, ii) the efficient utilization of chitin as feedstock, iii) the sustainable and (potentially low-cost) production of PHAs. The project consortium is composed of: i) Van Belzen B.V., a Dutch shrimp trading company which are highly interested in the valorization of their waste streams, hereby making their business model more profitable and sustainable. ii) AMIBM, which have recently isolated and characterized the Chi5 marine-based chitinolytic bacterium and iii) Zuyd, which will link aforementioned partners with students in creating a novel collaboration which will stimulate the development of students and the translation of academic knowledge to a feasible application technology for SME’s.
De leden v.d. ver.Straatmeubilair willen doorgroeien naar een circulaire keten. Hoewel verschillende productgroepen binnen straatmeubilair zich goed lenen voor hergebruik, is het in praktijk brengen van hergebruik vaak nog lastig. Veelal door knelpunten m.b.t. het beheer van straatmeubilair door overheden. De overheid is met 80% de grootste afnemer.Het oplossen van knelpunten vereist samenwerking tussen leden van de ver. straatmeubilair, overheden en externe partijen die bijvoorbeeld onderhoud uitvoeren. Dit project focust op het inzicht krijgen in de mogelijkheden (het HOE) van betere samenwerking bij aanbestedingsprocedure tussen (lokale) overheden en bedrijven om de circulariteit van de ketens te verbeteren. De praktijkvragen van de bedrijven zijn vervat in twee clusters: 1) Inzicht verkrijgen in de wijze waarop het programma van eisen van gemeenten bij inkoop van straatmeubilair (aanschaf en onderhoud) ingevuld wordt. 2) Onderzoek naar praktische mogelijkheden voor samenwerking tussen bedrijven en (lokale) overheden: • Hoe kunnen bedrijven duurzaamheid voor het voetlicht brengen in hun prijs/ productstelling naar overheden? • Welke mogelijkheden zijn er voor samenwerking en business modellen voor herplaatsing en hergebruik? • Wat betekent dit voor MKB bedrijven in de straatmeubilair branche? Het verkennende onderzoek wordt uitgevoerd door het Expertisecentrum ‘Sustainable Business’ van Avans Hogeschool i.s.m.2 bedrijven uit de sector straatmeubilair: Koninklijke Bammens, Jan Kuipers Nunspeet en de Vereniging Straatmeubilair. Bij de uitvoering worden gemeenten (o.a. gemeente Breda) betrokken. De onderzoeksvraag luidt als volgt: Welke knelpunten moeten opgelost worden en welke concepten zijn toepasbaar om hoogwaardig hergebruik van straatmeubilair bij (lokale) overheden te stimuleren? Resultaten zijn: 1. beschrijving processen circulair beheer straatmeubilair door overheden. 2.voorstel voor oplossingsrichtingen rekening houdend met: a adequatere toetsingsmethoden; b. productgroependifferentiatie; c. nieuwe business modellen voor hergebruikinitiatieven; d. inventarisatie blokkades en knelpunten; e. een werkwijzebeschrijving over hoe overheden en bedrijven beter kunnen samenwerken. 3. beschrijving best practices .
