Pressure from politics and the public has created a greater demand for the media to be more accountable. Moreover, growing structural changes in the media landscape – including media concentration, commercialization, fiercer competition, an increasingly fragmented public, and the advent of new media – have also challenged how media should be accountable and responsive. This article looks at how Dutch broadcast media are responding to increasing pressure in terms of accountability and responsiveness through a case-‐study research from two leading broadcast news organizations. The need for more openness to and connection with the public is acknowledged, and among many journalists this is now even considered a necessity. However, when it comes to routinized daily application, there is a general resistance as it does not live within their professional autonomy and authority. New online instruments have created opportunities with more platforms and possibilities for the public to participate. However, at this point the online instruments put new constraints on the social system of organization with unforeseen activities and costs.
This study explores how journalists in highspeed newsrooms gather information, how gathering activities are temporally structured and how reliability manifests itself in information-gathering activities.
Regional news media are facing tough times, as they lose readers and advertisers rapidly. In The Netherlands, circulation decreased from 2.7 million in 1990 to 1.8 million in 2010, household penetration declined from 47 percent to 25 percent, and the number of titles went down from 35 to 18 in the same period. We interviewed managers and executives (2009 - 2010) of nine of the eighteen regional newspapers in The Netherlands, to analyse if and how they consider convergence (the transition to an integrated newsroom) a significant option to regain readers and advertisers. This study is part of a research project on the potential (long-term) consequences of convergence for the organizational structure, the work procedures, journalistic quality, and business models of regional news media. Our first results show that convergence is, indeed, embraced as a solution. However, views on how to approach the new market for online news through an integrated newsroom differ significantly. Management tends to operate safely, experimenting with small projects that can be discontinued easily, while editors and journalists on the work floor wish to invest heavily in both the education of employees and technical convergence on a more structural basis. In its examination of how convergence is strategically and operationally changing regional media in The Netherlands this study is the first of its kind.
