The main question in this PhD thesis is: How can Business Rules Management be configured and valued in organizations? A BRM problem space framework is proposed, existing of service systems, as a solution to the BRM problems. In total 94 vendor documents and approximately 32 hours of semi-structured interviews were analyzed. This analysis revealed nine individual service systems, in casu elicitation, design, verification, validation, deployment, execution, monitor, audit, and version. In the second part of this dissertation, BRM is positioned in relation to BPM (Business Process Management) by means of a literature study. An extension study was conducted: a qualitative study on a list of business rules formulated by a consulting organization based on the Committee of Sponsoring Organizations of the Treadway Commission risk framework. (from the summary of the Thesis p. 165)
From the publishers' website: The goal of this research is to define a method for configuring a collaborative business rules management solution from a value proposition perspective. In an earlier published study (Business rules management solutions: added value by means of business interoperability. In: van Sinderen M, Oude Luttighuis P, Folmer E, Bosms S (eds), International IFIP working conference on enterprise interoperability, vol 144. Springer, Twente, pp 145---157, 2013) we took a business rules perspective on interorganisational collaboration optimization, when we addressed the question what the relation was between types of business interoperability and an organisation's business rules management solution. Different types of collaboration were defined and subsequently combined with eleven identified types of service systems; these service systems together make up the business rules management solution. In this paper we re-address and -present our earlier work, yet based on the findings, we extend it with the construction of a method for determining the configuration of collaborative business rules management solutions. This method is tested by applying it to a case study at an alliance of airlines. Presented results provide a grounded basis from which empirical and practical research on business rules management solutions can be further explored.
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Evaluating an (implemented) Business Rules Management Solution (BRMS) is not a frequently conducted process within organizations. A tool is needed, which supports this process and supports future BRMS implementations. A literature study is conducted on the relevant building blocks of a BRMS. The results are validated through qualitative expert interviews. This resulted in the BRMS analysis tool that can be utilized to structure the analysis for one or multiple BRMS implementations. Next, the BRMS analysis tool is applied at 13 organizations that implemented a BRMS. The BRMS analysis tool provides the BRMS implementation stakeholders with a tool that structures, in a systematic and controlled way, that is capable to analyze a BRMS implementation for one or multiple organizations. This research contributes to structured and managed information which is important for better business and IT alignment. Furthermore, structured and managed information contributes towards the easier creation of a business case.
